GET ₹100 OFF ON GAMES. DISCOUNT CODE: WELCOME100. COD AVAILABLE. ALL ORDERS WILL BE SHIPPED ONLY AFTER COVID-19 LOCKDOWN IS LIFTED.

FAQs

Frequently Asked Questions

Games:

I/we don't play board games regularly. Are your games easy to understand?

  • Yes! Our games are easy to understand, and act as perfect gateway game to introduce you, your family/friends to the joys of playing a board game.

Will your games engage all age groups?

  • Our games have been designed to bring families together. It can be easily picked up by young children, adults and seniors equally!

Can your games be played by more than 2 players (for Yudhbhoomi Starter Kit) and 4 players (for Yudhbhoomi Complete Set and Chariots of Chandragupta)?

  • Additional warrior sets (2 sets per player) can be purchased to increase number of players. Maximum no.of players for Starter Kit is 4, and 6 for Yudhbhoomi Complete Set. Chariots of Chandragupta can be upgraded to 8 players on request. Please drop a note to contact@dicetoylabs.com for requests or questions and we will assist you!

Toys:

How can I be assured of safety of the toys?

  • Our toys are designed with high quality material and safe for ages 3+. Yudhbhoomi Mini Figures have been certified by UL Safety labs.

General:

What advantages do I get by subscribing to you / following you on Social Media?

  • You will be the first to know for any offers which we regularly provide for our subscribers - make sure to check your Gmail 'Promotions' tab for offers. We also hold exciting contests/giveaways which you do not want to miss!

Shipping and Payment:

I'm worried about making online payments on this website. Is it safe?

  • Payments made on our website are very secure. We have shipped out more than a thousand games with zero problems faced by our existing customers.

Do you provide COD/Cash on Delivery?

  • COD is available only for orders less than Rs.2000 cart value. You can see the applicable COD charge in the Shipping page. We encourage you to pay via other payment options to avoid paying extra charges.

Do you provide international shipping?

  • We only ship within India currently. 

How do I place bulk orders?

  • Please write to contact@dicetoylabs.com.

Return/Replacement:

My package is damaged. What do I do?

  • Please do not worry. Drop us a mail at contact@dicetoylabs.com within 7 days of receiving the order. We will check and have the product replaced as soon as possible.

My order has some game components / toys missing. What do I do?

  • Our products go through stringent quality checks. In the rare case that you do find an issue, please drop us a mail at contact@dicetoylabs.com within 7 days of receiving the order. We will check and have any missing components sent to you as soon as possible.

Do you allow returns?

  • We do not allow returns of our products. We provide replacements for any manufacturing defects.