Pre-Ordering | Terms and Conditions
PRE-ORDERS ON DICETOYLABS.COM
Thank you for all your support!
With our pre-order sale, you can pre-order our toys without further wait. The pre-ordered products are dispatched on priority after successful online transaction.
FREQUENTLY ASKED QUESTIONS
Why should I pre-order?
Pre-ordering lets you purchase our toys before anyone in India.
How many units can I pre-order?
You can add upto 3 product(s) per pre-order.
When will pre-orders be shipped?
The pre-ordered products are priority dispatches and are generally shipped within 2 business days as soon as the stock arrives. Stock is expected to arrive by 23rd Jan 2019. We aim to ship the products to reach you by 26th Jan Republic Day!
Can I add regular products along with my pre-order?
Yes. If you add regular products like the official merchandise to your pre-order, your entire order will be shipped when the pre-ordered products are ready.
Can I pay via cash on delivery for my pre-order?
COD option is not available for pre-orders. Please prepare your payment information (credit, debit, Netbanking, online wallets, etc.) beforehand.
Can I change my delivery address?
No, you cannot change your delivery address once you have placed your order. Please make sure you have filled in the correct delivery information.
Can pre-orders be cancelled?
Yes, you may cancel your pre-order before it is shipped.
If I cancel my order, when will the amount be refunded?
Once you cancel your order, it will take 7-10 business days on average to process your refund.
If the order cannot be fulfilled due to unforeseen circumstances, then will the amount be refunded?
Yes, it is our responsibility to return the amount paid to us if we can't fulfil the order due to unforeseen circumstances. We will notify you and will proceed with the refund. It will take 7-10 business days on average to process your refund.