DECEMBER HOLIDAYS! GET FLAT 20% OFF SITEWIDE! NO CODE REQUIRED.

Pre-Ordering | Terms and Conditions

PRE-ORDERS ON DICETOYLABS.COM

Dear Subscribers

Thank you for all your support!
With our pre-order sale, you can pre-order our products without further wait. The pre-ordered products are dispatched on priority post pre-order estimated shipping date after successful online transaction.

 

FREQUENTLY ASKED QUESTIONS

  1. Why should I pre-order?

    Pre-ordering lets you purchase our products before anyone in India at the best price and also avail launch offer freebies.

  2. How many units can I pre-order?

    There is no limit. Drop a note to contact@dicetoylabs.com for bulk order deals. 

  3. When will pre-orders be shipped?

    The pre-ordered products are priority dispatches and are generally shipped within 2 business days (as soon as the stock arrives). Shipping will be done  on first come first serve basis!

  4. Can I add regular products along with my pre-order?

    Yes. If you add existing/non-preorder products like the Yudhbhoomi games, Warriors sets and the activity books to your pre-order, those in stock will be dispatched immediately. Only the pre-order items will be delivered after the estimated shipping date.

  5. Can I pay via cash on delivery for my pre-order?

    COD option is not available for pre-orders. Please prepare your payment information (credit, debit, Netbanking, online wallets, etc.) beforehand.

  6. Can I change my delivery address?

    No, you cannot change your delivery address once you have placed your order. Please make sure you have filled in the correct delivery information.

  7. Can pre-orders be cancelled?

    Yes, you may cancel your pre-order before it is shipped.

  8. If I cancel my order, when will the amount be refunded?

    Once you cancel your order, it will take 7-10 business days on average to process your refund.

  9. If the order cannot be fulfilled due to unforeseen circumstances, then will the amount be refunded?

    Yes, it is our responsibility to return the amount paid to us if we can't fulfil the order due to unforeseen circumstances. We will notify you and will proceed with the refund. It will take 7-10 business days on average to process your refund.

HAPPY SHOPPING!